Frequently Asked Questions
Our FAQs are designed to provide you with all the answers you need to make an informed decision about entrusting us with your child’s care. We understand that choosing the right childcare is a significant decision, and we want to ensure you have the information you need to feel confident in your choice. Browse through our frequently asked questions to discover how we prioritize your child’s safety, well-being, and development at every step of their educational journey with us.
Most of our schools are open Monday through Friday from 6:30 am to 6:30pm, but you can find the hours of operation for your school on the school location webpage. Individual school hours may vary by location and the needs of their local communities. To search for the location nearest you, visit our Find a School page.
Childcare Network schools have numerous safety procedures in place to protect children. Many of our schools have a keyless entry pad on the main entrance or an interior lobby door to ensure only authorized staff or family members have access to our building. Upon enrolling your child, you will receive a code to enter the building. If you have notified us that a friend or family member will be picking up your child, we will verify their identity before they are allowed access to the building for pick-up.
Most Childcare Network schools are equipped with cameras. Cameras are specifically for the school Directors to use in monitoring the classrooms and for training purposes. For the protection of the children, there is no streaming video on our website or our mobile app for parents.
For transportation to or from elementary schools to or from our schools, Childcare Network goes above and beyond state requirements with bus safety procedures. Our buses are manufactured to the federal motor vehicle safety standards, which require heavy gauge steel construction and side impact barriers. In addition, they are equipped with child scan, flashing strobe lights and seat belts. There are two rotations of staff members at Childcare Network that check through the bus at the end of each trip to make sure that no child is left on the bus.
We are committed to helping your child thrive at Childcare Network. Children learn through active play, so we create fun learning experiences in the classroom. Each program at Childcare Network uses research-based curriculum that is developmentally appropriate for your child’s age group. Our teachers design activities and lesson plans that encourage development in language, emerging literacy, math & science, gross motor skills, creativity & art, social skills, physical activity, emotional skills, reasoning, problem solving and more. Additionally, our after-school program and school break care program curriculums are designed by early childhood experts on our team here at Childcare Network.
Each of our schools provides an opportunity for a healthy breakfast, lunch and an afternoon snack for your child as part of your tuition and fees. Our menus are created using USDA guidelines and we cook foods that are taste-tested and kid-approved!
For the safety of all our children, we do not allow parents to provide their own food. We provide food services for all children in our care. Menu exceptions are allowed for children with documented religious or medical reasons. If a special diet is required, you may speak to the Director about supplying the necessary food.
The staff at Childcare Network consists of teachers, administrators, bus drivers, and cooks that are passionate about early childhood education. Our employees receive background checks before starting employment and most teachers are CPR and First Aid Certified. Many of our teachers have their college degrees and we support their continued learning with our Tuition Assistance Program. This allows them to continue to provide your child with the best education possible. We also provide online training courses year-round through Child Care Education Institute (CCEI). As a company, our educators participate in over 1500 courses each month.
The ratio in each classroom is dependent on the state requirements. Childcare Network adheres to all guidelines and state standards. In states with a Quality Rated program, our schools may have even lower teacher to student ratios.
We believe that discipline is the helpful guidance, encouragement and support that adults use to influence children. It is not founded in punishment or rules and restrictions, but in teaching children to resolve problems and seek solutions themselves. Appropriate discipline helps children learn how to interact and develop self-control. Our staff and teachers at Childcare Network utilize these concepts and follow a developmentally appropriate strategy for handling classroom discipline. These strategies, as well as our biting policy, can be found in our Parent Handbook.
Still have questions?
We understand what it means to trust your child’s safety and development to someone else. We welcome any questions you may have about our schools, our dedicated teachers and our policies. Feel free to reach out to us at 866-521-KIDS or send us a message using the form below to have your concerns addressed. Our commitment is to provide you with the information and support you need for a worry-free childcare experience.
Find the care that will help your child thrive.
As your child is learning and growing throughout the day, you can depend on us to provide a safe, encouraging environment. Giving parents peace of mind and children a place to thrive is what we do best!Find a school